Returns & Exchanges

At BURLEBO, we want you to be completely satisfied with your outdoor and lifestyle gear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Please ensure all original tags are attached to qualify for a full refund to your original payment method.

Return Process

• 1.
  Visit the Returns Portal

  Enter your order number and shipping zip code into our online portal to initiate your request and select the items you wish to send back.

• 2.
  Choose Refund or Exchange

  Indicate whether you would like a refund to your original payment method or if you would prefer to exchange your item for a different size or color.

• 3.
  Print Your Prepaid Label

  Once your request is approved, download and print the prepaid shipping label provided and securely package your items in their original mailer.

• 4.
  Drop Off Your Package

  Hand off your package to the designated carrier; once we receive and inspect your items at our warehouse, your refund or exchange will be processed within 5-7 business days.